Buying a new build home can feel overwhelming. This hub brings useful homeowner guidance together in one place, with each topic separated clearly so you can find the information you need without scrolling through long pages.

Building Regulations, warranty standards and homeowner codes are often discussed together, but they are not the same thing. This hub keeps them separate so homeowners can understand what applies and when.

Homeowner Advice Hub

Clear guidance for new build homeowners who want more confidence, clarity and control before and after completion.

Building Regulations Explained

Plain English guidance on key Building Regulation topics including ventilation, access, glazing, stairs, hot water safety, drainage and insulation.

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NHBC Standards Explained

Guidance on NHBC Standards and how they may relate to workmanship, technical standards and warranty expectations in new build homes.

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New Homes Quality Code and Complaints

Simple guidance on the New Homes Quality Code, NHQB, developer aftercare, complaints, evidence and the New Homes Ombudsman process.

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Common New Build Defects

Examples of common issues found in new build homes, including brickwork, floors, windows, doors, kitchens, bathrooms, drainage and gardens.

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Before You Reserve

Guidance for buyers before reserving or committing to a new build home, including what to ask, what to record and how to stay organised.

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After Completion

Practical guidance for homeowners after completion, including recording defects, keeping evidence and understanding early aftercare.

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Guides and Checklists

Helpful South Wales Snagging Co resources designed to give homeowners more control, confidence, clarity and knowledge.

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Building Regulations, warranty standards and homeowner codes are often discussed together, but they are not the same thing.

This hub keeps those topics separate so homeowners can better understand what may apply, where defects may sit, and how issues can be raised more clearly with developers or aftercare teams.

Building Regulations are not the same as NHBC Standards

Warranty standards are not the same as homeowner codes

Clear evidence helps homeowners raise defects with more confidence

Clear guidance, properly separated

Not sure where to start?

Choose the stage that best matches where you are in your new build journey.

Before you reserve

Use this if you are still choosing a plot, asking questions, comparing developers or deciding whether to reserve.

Start here

Before completion

Use this if your completion date is approaching and you want to understand inspections, evidence and common visible issues.

View inspection advice

After completion

Use this if you have already moved in and need to understand snagging, reporting issues and keeping clear records.

After completion advice

Need your new home inspected?

South Wales Snagging Co provides independent snagging inspections across South Wales, helping homeowners identify defects clearly and raise issues with confidence.

Start Your Enquiry

View Homeowner Guide